Downtown location
2301 Main Street
Kansas City, MO 64108

Monday through Friday
8:00 a.m. - 5:00 p.m. (Customer Service)
9:00 a.m. - 4:00 p.m. (Sales)
Saturday and Sunday closed


To contact Customer Service or the foreign language line service, please call the number listed on your member ID card.

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General and Product Inquiries

Blue Cross and Blue Shield of Kansas City

One Pershing Square
2301 Main
Kansas City, MO 64108

Marketing Department

816-395-BLUE (2583)

Statewide Toll-Free


Federal Employee Program Inquiries

Monday through Friday 8:00 a.m. - 5:00 p.m.

Members 816-395-2500

Providers 816-395-3678

Toll Free 800-221-2362