Downtown location
Downtown
2301 Main Street
Kansas City, MO 64108

HOURS:
Monday through Friday
8:00 a.m. - 5:00 p.m. (Customer Service)
9:00 a.m. - 4:00 p.m. (Sales)
Saturday and Sunday closed

Phone
VIEW LOCATION

To contact Customer Service or the foreign language line service, please call the number listed on your member ID card.

General and Product Inquiries

Blue Cross and Blue Shield of Kansas City

One Pershing Square
2301 Main
Kansas City, MO 64108

Marketing Department

816-395-BLUE (2583)

Statewide Toll-Free

800-875-3596

Federal Employee Program Inquiries

Monday through Friday 8:00 a.m. - 5:00 p.m.

Members 816-395-2500

Providers 816-395-3678

Toll Free 800-221-2362